Archive for tag: Call Center

Outsourcing Strategies That Can Win It For Your Organization Today

5 Outsourcing Strategies That Can Win It For Your Organization Today

In today’s competitive business markets, everyone is striving for a competitive advantage. For...

Read More
Everything About Call Center Management You Must Know

Everything About Call Center Management You Must Know

A call center is frequently the first point of contact for customers and the most consistent point o...

Read More
India’s Most Recommended Call Center Agency

The Manifest Hails MattsenKumar LLC as India’s Most Recommended Call Center Agency

Eleven years in the industry, three global locations, more than 2,000 employees, and countless servi...

Read More
Tips For Hiring The Right Call Center Outsourcing Company

12 Helpful Tips For Hiring The Right Call Center Outsourcing Company

The number of organizations using a call center outsourcing vendor has risen dramatically over the p...

Read More
Quality Monitoring Tips for Saas Companies

Call Center Quality Monitoring: 10 Tips To Up The Game for SaaS Companies

Like every SaaS company that is passionate about keeping its customers happy, Smith has always staye...

Read More

We are the trusted partner for Business Process Outsourcing for leading global organizations.