The increased penetration of 4G & 5G has accelerated the adoption of e-commerce, fintech, cab aggregators, OTT platforms, and food delivery start-ups. To impart quality customer experience and retain loyal customers, these digital platforms are enabling unique payment features on their platform.
Often digital platforms are letting users access the use now, pay later feature, which requires knowing your customer compliance. Government and varied agencies that monitor digital transactions want all online platforms to maintain healthy data of their user-base. KYC outsourcing services are enabling organizations to keep their user-base free of buglers, thieves, and money launderers.
Through back office process outsourcing services, we at MattsenKumar are helping organizations accelerate their adoption. Our quick KYC support allows businesses to focus on other metrics that impact customer experience. In the recent past, MK has collaborated with leading e-commerce marketplaces, OTAs, cab aggregators, and food delivery start-ups and has catered effectively to their varied back office process outsourcing needs.