Customer Journey – Telecommunication Industry
Download PDF Customer Profile A publicly held business cloud communications provider. Offers unified communications plat
How An American Online Gaming Pioneer Aligned Quality Scores to Customer Satisfaction (CSAT)
Download PDF Customer Profile The client was one of the pioneers in online gaming and video game publisher based out of
Leading North American Technology Player Improved CSAT and Saved Costs by Reducing AHT of Service Calls
Download PDF Customer Profile A diversified public North American technology company operating primarily in the field of
Robust Video Moderation Framework Helps A New Social Content Platform Achieve Compliance In 2 Months
Download PDF Customer Profile One of the biggest e-commerce marketplaces with more than 200 million registered users on
MattsenKumar Helps Leading Indian Marketplace Boost Website Traffic By Streamlined Content Localization
Download PDF Customer Profile Our client is one of the biggest e-commerce marketplaces in India offering over 30 million
Competitive Intelligence Helps Global Restaurant Aggregator Boost Revenues And Improve Operational Strategies
Download PDF Customer Profile One of the top restaurant aggregator and food delivery players with a presence in over 10
How Vernacular Customer Support Helped Fastest Growing Online Gambling Player Boost Customer Satisfaction Scores
Download PDF Customer Profile Our client is one of the fastest-growing online gaming portals offering sports betting, on
Leading Indian E-commerce Marketplace Boosts Customer Experience by Reducing Search Pain
Download PDF Customer Profile One of the biggest e-commerce marketplace in India offering consumer products like books,
How MattsenKumar’s Back-Office Expertise Helped The Largest Global Food Aggregator Achieve Operational Excellence
Download PDF Customer Profile The client is one of the leading global food aggregators and food delivery startups servin
How MattsenKumar Helped Leading Indian Retail Chain Achieve Success On Leading E-commerce Marketplaces
Download PDF Customer Profile The client is one of the leading retailers in the country who specializes in delivering af