We have worked with top organizations across the globe and helped them transform their customer care operations, improve their processes and achieve better business results. Our resources showcase the best of our work over the years.
MattsenKumar Knowledge Hub
MattsenKumar Knowledge Hub
Case Studies
Infographics
A collection of infographics on BPO, Ecommerce, Analytics, Contact Center Management, etc.
eBooks
In-depth downloadable information on BPO, Process Improvement, E-commerce Management etc.
MK Framework
Check out our internally developed unique frameworks to help organizations of varied industries.
Data Visualization Gallery
Videos
Best advice from our experts on Contact Center Management, BPO, and
E-Commerce Outsourcing.
Real Time With MK Podcast
Listen to the latest discussions on Business Process Outsourcing, E-commerce, and Customer Experience.