It is obvious for you to look from outside and discover fulfillment rate and delivery speed as the k...
The saying “Most of the world will make decisions either by guessing or using the gut. They wi...
A study by KPMG reveals that “54% of buyers shop online because they can shop at all hours of ...
Rigorous scrutiny, traversing for redundancies and unearthing inefficiencies were the stereotyped de...
A consumer-facing business often faces a dilemma about whether to improve on customer experience man...
A recently conducted study has discovered that an average person’s attention span is a mere 8 second...
Eliza is the owner of a newly-established start-up that has been doing well in the market so far. Th...
Like every SaaS company that is passionate about keeping its customers happy, Smith has always staye...
Joey has been working as a contact center executive for over a year now. A keen learner with a quest...
With the changing trends and the emerging needs of improved customer experience, it has become cruci...
