Trends that will Shape the BPO Sector in 2020

BPO services have always been about speed, responsiveness, understanding concerns of a lead and offe...

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processes to outsource

Business Process Outsourcing for Organizations – Functions That Can Benefit

In 2018, the global business process outsourcing industry was worth $85.6 Billion, by March 2019, 59...

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e-commerce analytics

How to use Power of Analytics to grow Your E-commerce Store?

Introduction: The Current State of E-commerce In 2019, 2 Billion people together made online transac...

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E-commerce Challenges

Expert’s View: Biggest Challenge Faced by Today’s E-commerce Executive

By 2040, the e-commerce landscape is expected to cover 95% of all retail sales, in 2019 alone e-comm...

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E-commerce Search

How to Optimize E-commerce Search for better Customer Experience?

For millions of people, everything on the Internet starts with a small search on Google. Daily over ...

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Spreading Happiness Among Employees With Happitude Sessions

“Everyone talks about building a relationship with your customers. I think you build one with ...

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In an Inspiring Move, MattsenKumar bans Single-use Plastic in its Campus

Did you know? 100,000 marine mammals and 1 million sea birds are killed by marine plastic pollution ...

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Seller Management

Seller Management: Best Practices for Online Marketplaces

Dropshipping is emerging as an impressive alternative to online selling. 7 out of 10 people want to ...

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e-commerce catalog management challenges

Challenges of E-commerce Catalog Management

It is the prevalent set of challenges that makes e-commerce an exciting space. It is these innocuous...

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MattsenKumar Named Leader In Financial Answering Services By Clutch

At MattsenKumar, our transforming contact center services is devoted to helping organizations with o...

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