Joey has been working as a contact center executive for over a year now. A keen learner with a quest...
With the changing trends and the emerging needs of improved customer experience, it has become cruci...
Every business wants to be its customers’ preferred choice. Be it in terms of customer service, prod...
When a customer is asked about the best customer experience he/she ever had in his/her life, it woul...
According to a recent survey conducted by Glassdoor, 69 percent of executives rated diversity and in...
Ecommerce is a type of business model in which a seller tries to sell his/her goods and services in ...
You always attempt to deliver the best-in-class services to attain maximum customer satisfaction and...
A number of measures have been taken by several companies to improve their Net Promoter Score (NPS)....
Name: Aarati Kumar Role: Chief Operating Officer 1. Who is your biggest influence? Life. Adapt and ...
“A woman is like a magic wand that can transform your world. She is the one who can make your life m...
