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Outbound is Your Virtual Sales Team. Know How To Make The Best From It

outbound contact center

You have an awesome product range but are unable to market it as you would like to due to reasons like limited resources, incapable manpower, and inef...

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Month of Awesomeness (MOA) 2018 – A Celebration of Diversity, Passion & Partnership

month-of-awesomeness

For years, various organizations have been demonstrating that employees are their most valuable asset by taking regular initiatives such as planning e...

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5 Tips to Improve Your First Call Resolution [FCR] Score

FCR-Score

When a customer calls a contact center, he/she expects the agents to resolve his/her query at the same time. Aware of his/her worth, a valuable custom...

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5 Things To Keep In Mind Before Outsourcing To A Contact Center

outsourcing

In today’s rapidly-evolving society, customer satisfaction still remains the key to success for every organization. Whether you have an in-house team ...

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6 Facts That Make Customer Support Agents Better Than Chatbots

chatbots-support

It is an era of technological advancements and development. With a large number of companies introducing some or the other advanced technological inno...

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Repeat Customers: 7 Factors That Can Help Improve Customer Retention

Customer Retention

For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are few of the top prio...

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MattsenKumar LLC Hosted a Seminar with DfG to Spread Awareness on Menstrual Hygiene, Coverage by NCR News

NCR-News-DfG-MattsenKumar

Gurgaon, September 28, 2018: The seminar had Celeste Mergens, Founder & CEO of DfG as its chief guest who was accompanied by her team members Laur...

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Mattsenkumar LLC Hosted A Seminar for DfG, To Talk About The Need of Maintaining Menstrual Hygiene, As Reported By Utkal Mail

DfG-Utkal Mail, 30 September 2018, Pg-8

Gurgaon, September 28, 2018: As MattsenKumar LLC (MK) approached the closing of its Month of Awesomeness (MOA) celebrations, the team planned an intel...

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MattsenKumar LLC Hosted a Seminar for DfG to Spread Awareness About Menstrual Hygiene, Featured by Gurgaon Mail

Gurgaon-Mail-DfG News

Gurgaon, September 28, 2018: As MattsenKumar LLC (MK) approached the closing of its Month of Awesomeness (MOA) celebrations, the team planned an intel...

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MattsenKumar LLC in Association With DfG, Hosted a Seminar to Spread Awareness About Menstrual Care, Coverage by Haryana Mail

Dfg - Haryana-Mail

Gurgaon, September 28, 2018: As MattsenKumar LLC (MK) approached the closing of its Month of Awesomeness (MOA) celebrations, the team planned an intel...

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