Archive for tag: NPS

Net Promoter Score

10 Critical Factors That May Impact Your Net Promoter Score (NPS)

A number of measures have been taken by several companies to improve their Net Promoter Score (NPS)....

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NPS Score

NPS Score: A Key Metric to Measure Your Customer Experience

When a person has to buy a new phone, what he/she does is checks its reviews and feedbacks on the in...

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customer success

How NPS Prediction Impacts “Customer Success”

NPS Management is a well-known social phenomenon that a happy customer talks about you to three frie...

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