A number of measures have been taken by several companies to improve their Net Promoter Score (NPS). Some of these include paying close attention to t...
When a person has to buy a new phone, what he/she does is checks its reviews and feedbacks on the internet or ask his/her friends at a personal level....
NPS Management is a well-known social phenomenon that a happy customer talks about you to three friends while an unhappy one would talk to thousands.
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