Innovation is the Backbone of everything we do at MattsenKumar

We strive to push boundaries in Innovation. We really do.

At MattsenKumar, we have always been a proponent of innovation which helps us bring excellent results for our clients. Our technology team has developed more than 200+ innovative solutions for our clients in the past 2 decades helping them save costs, boost productivity, and achieve their ideal business outcomes.

Check out some of the tools developed by our technology team at MattsenKumar.

  • We have developed a suite of products for advanced speech analytics and benchmarking using Speech to Text technology named MK SmartSpeech. Perfect for call center performance improvement and benchmarking.

    Try SmartSpeech

  • Another product which we have developed is a Social Media Management and Analytics suite of products named Kalbos. This tool helps brands with social media management, community management, and more.

    Check Kalbos

  • Our team of developers, analysts, and data scientists can help you tackle any business challenge your organization faces with the help of technology.

Results you can measure.


Cost savings for our clients using MK Smartspeech


Tools developed by MK Innovation Team


Hours of call processed by speech analytics tool


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    Our speech analytics deployment was made smooth and easy by SmartSpeech team. We were able to derive valuable insights into our processes and agents in no time. The efforts of the team were appreciable.

    Head - Customer Experience

    Head - Customer Experience

    Leading Technology Company in the US

    Our projects with MattsenKumar have always been augmented by their innovation team bringing in tools that save time and boosts productivity. These capabilities have always been a highlight of our association with the team.

    Head - Customer Experience

    Head - Customer Experience

    Leading Telecom Company in the US

    The Speech Analytics POD services have impressed us from the first month of our project. The team has evolved into an extended team of ours and been instrumental in delivering key insights into our support processes and teams.

    Head - Customer Experience

    Head - Customer Experience

    Leading Insurance Player in the US