Live chat is now a leading mode of customer service. Food delivery enterprises, e-commerce players, and cab aggregators rely heavily on the live chat option to render exceptional customer service. Live chat makes instant resolution a reality and also assists with faster product discovery.
At MattsenKumar, we understand the growing needs of contemporary businesses, hence we offer the most affordable live chat support services. We enable organizations with access to quality employees who are quite proficient in handling chat software packages and resolution through it. We aim to equip our partners with the tools to offer the best possible resolution almost instantly.
Tracking support, refund status quo, technical support, and return requests are the most commonly sought requests placed through live chat. A handful of customers also rely on chat support for finding the relevant products at the earliest. Live chat support services in India make all these possible; e-commerce marketplaces, online aggregators, and even BFSI can rely on back-office process outsourcing service providers for these functionalities.