tag: Customer Service

7 Traits to Look For When Hiring Customer Service Agents

September 4, 2018
MK Insights

Customer service agents are the voice of every organization. No matter how great your product is, the quality of service offered by your customer serv...

Customer Service – The New Battle Ground for World Class Organizations

March 15, 2017
MK Insights

All businesses today have their own goals, visions and missions. But it is a known fact that every business exists for one purpose – serve their custo...