Customer Service Archives

10 Critical Elements That Can Boost Your Contact Center Performance

February 22, 2019
MK Insights

It is often said and believed that great customer service is all about meeting your customers’ expectations and keeping them happy. While attaining th...

7 Traits to Look For When Hiring Customer Service Agents

September 4, 2018
MK Insights

Customer service agents are the voice of every organization. No matter how great your product is, the quality of service offered by your customer serv...

Customer Service – The New Battle Ground for World Class Organizations

March 15, 2017
MK Insights

All businesses today have their own goals, visions and missions. But it is a known fact that every business exists for one purpose – serve their custo...

tag: Customer Service

10 Critical Elements That Can Boost Your Contact Center Performance

7 Traits to Look For When Hiring Customer Service Agents

Customer Service – The New Battle Ground for World Class Organizations