Competitive Intelligence Helps Global Restaurant Aggregator Boost Revenues And Improve Operational Strategies

A case study showcasing how our competitive intelligence expertise helped a leading global restaurant aggregator boost revenues via better strategies against their competition.

How MattsenKumar’s Back-Office Expertise Helped The Largest Global Food Aggregator Achieve Operational Excellence

Watch this case study to understand how our back-office expertise helped one of the largest restaurant aggregators in the world streamline its processes and achieve excellence.

How Vernacular Customer Support Helped Fastest Growing Online Gambling Player Boost Customer Satisfaction Scores

Watch this case study to learn how our vernacular language customer support helped a leading online gaming player improve their customer satisfaction scores consistently.

Leading Indian E-commerce Marketplace Boosts Customer Experience by Reducing Search Pain

A case study illustrating how our e-commerce outsourcing team helped a leading Indian e-commerce marketplace improve their customer experience by improving their search pain.

Omnichannel Support Transforms Customer Experience For Leading Fintech Player In India

A case study showcasing how our omnichannel customer support capabilities helped one of the fastest-growing Fintech players in India turn around their Customer Experience efforts.

How A Leading Indian Marketplace Improved Conversions & Reduced Product Returns

Watch this case study to understand how our e-commerce outsourcing team helped a leading marketplace improve their conversions and minimize product returns via the right tactics.

Enhancement of Customer Experience For A Leading Global Restaurant Chain

A case study where our team helped a leading global restaurant chain improve their customer experience by handling incoming calls better round the clock, increasing footfall and revenues.

How A Leading Indian Retail Chain Achieved Success On Leading E-commerce Marketplaces

A case study where our e-commerce team helped a leading retail chain in the country improve their pass percentages on leading marketplaces and boost their revenues strategically.