We provide scalable inbound and outbound call center outsourcing services for organizations looking to save costs, improve customer experience, and grow.
We provide customized back-office process outsourcing services like email and chat support, finance and accounting outsourcing, data processing, and more.
We provide comprehensive e-commerce outsourcing services like catalog management, product discovery services, seller and buyer management, and e-commerce analytics.
We provide specialized professional services like business process management, process improvement, data visualization, and more to organizations.
We help organizations with performance and compliance management services like process redesign & optimization, content moderation, and SaaS solutions.
Our innovation team has developed some of the cutting-edge technology solutions for social media management, interaction analytics, and speech analytics.
MattsenKumar Services Private Limited (MK)
MK is a Pioneer company in the ITES/Back Office Operation providing a wide range of services in the Areas of Operation Audit, Quality Assurance, Call Evaluation, Accounting, Client PL Management. We have decades-long experience in deep diving into clients’ needs, problems articulation, and structuring solutions. We at MK have a robust system and hiring platform in place to place adequate staff and resources to address any volume and value chain of the clients.
We deliver results that matter.
As a leading business process outsourcing company, we rely on our decades of experience and deep expertise to deliver impactful results for our clients. We design, implement and improve business processes for our clients with a strong focus on analytics. Be it Outsourcing, Speech Analytics, or Consulting, our team can be your extended workforce helping you grow and achieve your business goals and deliver an exceptional experience to your customers.