In 2018, the global BPO industry was valued at $85.6 billion, which rose to $92.5 billion in 2019. T...
The corona pandemic hit the BPO industry the hardest. Within a month, the industry was faced with wo...
BPO services have always been about speed, responsiveness, understanding concerns of a lead and offe...
Attaining maximum customer satisfaction has always been the key focus of every contact center. For y...