Archive for tag: AHT

tips-reduce-AHT

10 Quick Tips To Reduce Average Handle Time

Jack is running a successful million-dollar company that makes an annual turnover of about $100 mill...

Read More
All-About-AHT-800x450[1]_35

All About Average Handle Time (AHT)

Performing the job of a call center agent is never easy. From handling customer requests to resolvin...

Read More