For every contact center’s success, it is critical to have a super productive workforce. Every contact center leader understands the importance of keeping their agents motivated but they have to face several challenges to accomplish this tough task. Every leader is always on the lookout for the best practices and tricks to achieve the goal of keeping their workforce pumped up.

This infographic presents some super useful tips which every contact center leader can implement easily to keep their agents productive. This, in turn, will help them achieve their goals with ease and stay focused on their business.

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<blockquote class=”embedly-card”><h4><a href=””>Outsourcing to India Why it is still a win-win proposition? – MattsenKumar</a></h4><p>Outsourcing to countries like India and Philippines has been a valuable proposition for many US and European organizations. With factors like quality English speaking work force, economical infrastructure costs, low training costs etc. contributing to the decision, it has always been a win-win proposition for these organizations.</p></blockquote>