Grow your E-commerce business to the next level

The trusted partner for growth for several leading e-commerce players across the globe.

We have evolved ourselves into a reliable partner for leading companies across the globe by providing specialized and customized services for the entire e-commerce value chain. Be it catalog management, product management, seller or buyer management, we understand the needs of every e-commerce establishment.

  • Catalog Management

    We provide comprehensive catalog management services to e-commerce companies, which includes catalog creation, content writing, catalog quality check, and catalog enrichment. Our team partners with our clients to create a seamless catalog operations process which results in creating error-free and high-quality catalog for better conversions.

  • Product Management

    Our Product Management services help companies improve their platform performance and enhance the breadth of their product assortments. We focus on strengthening the product discovery process and adding new products via seller management which helps in increased conversions on the platform and better customer satisfaction.

  • Buyer & Seller Management

    There are two critical elements for every e-commerce marketplace success – buyers and sellers. Our tailored services are designed to keep buyers delighted by providing support through their purchase journey. On the other hand, we help platforms keep their sellers also delighted by helping them onboard seamlessly and reap better results.

  • Ecommerce Analytics

    Every e-commerce leader understands the importance of data from a growth perspective. It is imperative to stay on top of the latest market trends, customer sentiments, competitor strategies, and other regulatory obligations. This is where our e-commerce analytics services can help you with benchmarking, social media analytics and more.

Results you can measure.

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Average increase in search accuracy for e-Commerce clients

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Sellers on-boarded for top e-Commerce clients

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Average increase in sales for sellers

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Enhancement of Customer Experience For A Leading Global Restaurant Chain IndianAccent_CaseStudy

Enhancement of Customer Experience For A Leading Global Restaurant Chain

Inspired Growth of Customer Experience & Agent-Related Metrics Customer Profile The client is a luxury ­fine dining
Generating Better and Faster Sales Results in less than 90 Days Generating-Better-and-Faster-Sales-Results-in-Less-Than-90-Days

Generating Better and Faster Sales Results in less than 90 Days

Our team helped a major US based integrated direct-to-consumer retailer and product development company boost their conv
Boosting Customer Loyalty Using NPS Analytics Boosting-Customer-Loyalty-Using-NPS-Analytics

Boosting Customer Loyalty Using NPS Analytics

Our team worked with a diversified public North American communications and media company and helped them improve their

The highlight of our association with team MK was their diligent verticals and attributes definition methods. We could see results almost immediately after the initial pilot project and the experience of the team was commendable.

Manager - Catalog

Manager - Catalog

Leading Indian Marketplace

MK Team could undertake our whole seller onboarding process and deliver significant results rapidly with respect to seller satisfaction and performance. Our association has grown to more operational areas until then.

Manager - Seller Services

Manager - Seller Services

Leading B2C Marketplace

Gauging customer sentiment was a tricky area for us with several channels being used for communications. MK’s analytics team helped us leverage the data to derive actionable insights which we could rely on.

Manager - Analytics

Manager - Analytics

Online Apparel Retailer