The fact that customer experience is the key to success is n...
Your BPO Partner for Every Channel & Every Interaction
Every modern day consumer prefers the brand they use to be digital in every sense. They want their queries to be asked and answered online, get real time answers and more. So at MK, we provide analytics driven back office operations support for handling your customers using their preferred channels.
Results you can measure.
Performing the job of a call center agent is never easy. From handling customer requests to resolving their queries, the calls received by the call ce...
Customer service agents are the voice of every organization. No matter how great your product is, the quality of service offered by your customer serv...
MK is always willing to customize their service offering to us
Overall, the team are brilliant to work with and really work hard to help us achieve our objectives