Our team at MattsenKumar always strives to function as a partner who delivers for our client organizations. This drive and dedication are part of our culture and this reflects in our service delivery and client relationships.

We are proud to announce that our unrelenting commitment to building the best business processes has earned us a place in The 10 Most Promising BPO Management Service Providers by Insights Success Magazine.

Having worked with some of the leading organizations from Telecom, E-commerce, Media & Entertainment, and BFSI, we have developed our expertise as a specialized outsourcing partner for running contact center and back-office operations.

“As a full service yet “boutique” service provider, while our growing 2000-member team is talented and hardworking, probably the biggest “lesson” learned in our journey to date is that we cannot be everything to every client—and we need to focus on core competencies that delight our clients. Achieving this objective requires focused listening, intense collaboration and leveraging the passion of our team to make the result all it can be. All part of the MK secret sauce!”.

Mike Mattsen, CEO, MattsenKumar

We have always believed in staying ahead of the time by adopting the right technology, security measures, process improvements and innovative business models for our clients. This has helped us deliver the lowest client attrition in the outsourcing industry.

If you want to find out how business process outsourcing can help your organization, talk to us today!