Blog : E-Commerce

B2B e-commerce trends

Top B2B E-commerce Trends & Best Practices for 2021

A recent Forrester report suggests “74% of B2B buyers rely on online research for their work purchas...

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BPO trends for e-commerce

E-commerce Business Process Outsourcing Trends Every Leader Must Know 

The COVID pandemic has helped even the loss-making e-commerce marketplaces gain a second chance. By ...

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MK_Insights_15-03-2021

E-commerce Conversion Rate Optimization: Best Practices for 2021

COVID-19 has accelerated the growth of the e-commerce industry. Strict lockdown imposed by governmen...

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e-commerce customer service

E-commerce Customer Service: Best Practices for 2021

Amazon’s journey to over 90 million Prime Users alone in the United States is filled with lessons on...

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e-commerce customer service trends

Dominating E-commerce Customer Service Trends for 2021

The E-commerce industry in particular has brought the biggest paradigm shift in the history of consu...

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ecom outs

Top E-commerce Outsourcing Questions Answered for You!

From processing the first online purchase almost 25 years ago to being a $5 trillion industry in 202...

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product listing optimization