Customer experience and the e-commerce industry are two parallel roads that progress simultaneously....
The IT Veteran and once the richest man on the planet, Bill Gates says “your most unhappy customers ...
From $2.3 billion in 2017 to $3.5 in 2019 and expected to cross the $6 billion mark in 2023, the e-c...
In 2018, the global BPO industry was valued at $85.6 billion, which rose to $92.5 billion in 2019. T...
Industry veterans refer to outsourcing as a perennial service that is not bound by seasons, it conti...
Primarily from handling back-office operations to equipping organizations with problem-solving capab...
After the significant growth of B2C e-commerce platforms, established retail players were preparing ...
The corona pandemic hit the BPO industry the hardest. Within a month, the industry was faced with wo...
A reputed news daily reports “Amazon sold more iPhone on the first day of Great Indian Festival than...
The E-commerce industry has introduced the global population to facilities like one-day delivery, ea...