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Aarati Kumar featured as one of the Top 10 Best Women Leaders

Aarati Kumar featured as one of the Top 10 Best Women Leaders in BPO Services in 2022 by the Women Entrepreneur Magazine

It’s a moment of immense pride and happiness for Team MattsenKumar, as our COO and founder Aarati Ku...

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Success means hard work, but you need to find your balance

Success means hard work, but you need to find your balance

No matter what the field, the role, or the level: We are all playing the balancing act. Men & wo...

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How To Use Customer Experience Analytics for Boosting CX

How To Use Customer Experience Analytics for Boosting CX?

Table of Contents What is Customer Analytics?Create or Develop the Essential VisionGet Closer to Cu...

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Customer Experience Examples

7 Inspiring Customer Experience Examples for Every CX Organization

Table of Contents Why Does Customer Experience Matter?1. Microsoft2. Uber3. Airbnb4. McDonald&#8217...

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Customer Experience in Banking Industry - Top Trends to Note

Customer Experience in Banking Industry – Top Trends to Note

Table of Contents What Is Customer Experience in Banking?Banking Customer Experience Top Trends to ...

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E-commerce Growth Strategies for Improved Results

Top E-commerce Growth Strategies for Improved Results

The decent e-commerce showcasing technique is a rundown of how your store is wanting to accomplish i...

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Note-Worthy E-commerce Trends Witnessed During 2021

Note-Worthy E-commerce Trends Witnessed During 2021

Online business has altered retail. E-commerce has advanced to meet the changing requirements and to...

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10 Customer Support Best Practices to Improve Your Customer Experience

10 Customer Support Best Practices to Improve Your Customer Experience

As a business, it is crucial to take each conceivable measure for a great client assistance experien...

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Customer Experience Strategy- Most Important Factors to Consider

Customer Experience Strategy – 8 Most Important Factors to Consider

Table of Contents What is a Customer Experience Strategy? Discover Who Your Customers AreResearch O...

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Building A Customer Experience Map? Hacks for Better Results

Building A Customer Experience Map? Use These Hacks for Better Results

Characterizing client needs, issues, and connections with your organization might appear to be overp...

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