e-commerce statistics

23 E-commerce Statistics Every Leader Needs to Know

The possibility of starting with one single product and building a multi-million dollar business is ...

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catalog quality check

5 Quality Checks to Ensure High-Converting Catalog for E-commerce Stores

By 2040, 95% of all purchases will be made online, by 2021 the e-commerce industry will be worth $4....

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Executive Dashboard

Key Ingredients of an Insightful Executive Dashboard

If businesses are plane and executives pilot then dashboards are like displays from the cockpit. The...

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Expert’s View: Biggest Challenge Faced by Today’s Contact Center Leader

Contact Center Leaders and Managers have spent numerous sleepless nights ensuring well-being of agen...

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Product Discovery

How E-commerce Platforms can Benefit by Improving Product Discovery?

It is obvious for you to look from outside and discover fulfillment rate and delivery speed as the k...

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data visualization tools

Future Ready Data Visualization Tools for Business Executives

The saying “Most of the world will make decisions either by guessing or using the gut. They wi...

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improve seller performance

10 Tips to Improve Seller Performance on Your Online Marketplace

A study by KPMG reveals that “54% of buyers shop online because they can shop at all hours of ...

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Call Center Benchmarking

What, Why and How of Call Center Benchmarking?

Rigorous scrutiny, traversing for redundancies and unearthing inefficiencies were the stereotyped de...

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customer experience metrics

5 Key Customer Experience Metrics that Can Help You Double the Revenue

A consumer-facing business often faces a dilemma about whether to improve on customer experience man...

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MK Conducts Mindfulness-Based Training Sessions; Participants Learn How To Stop Before They Begin

A recently conducted study has discovered that an average person’s attention span is a mere 8 second...

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