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Statistics That Prove Email and Chat Support is a Must

Statistics That Prove Email and Chat Support is a Must

All digital enterprises are it from e-commerce, EdTech, Fintech, or Hospitality industry is popular ...

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Hacks to Deliver the Best CX During the Pandemic

Top 7 Hacks to Deliver the Best CX During the Pandemic

Corona pandemic urged the governments to take strict measures and implement complete lockdown. The s...

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CX Lessons From Amazon For Every E-commerce Player

10 CX Lessons From Amazon For Every E-commerce Player

“I’ve learned that people will forget what you said, people will forget what you did, bu...

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Content Moderation Significance and impact with Example

Content Moderation – The Significance & Impact (With Examples)

Table of Contents Understanding Content ModerationWhy Content Moderation is Important?How lack of C...

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Back Office Processes That Are Worth Outsourcing

Back Office Processes That Are Worth Outsourcing

The back office outsourcing market in the United States grew with an impressive CAGR of 7.6%. Bankin...

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E-commerce Challenges Addressed by Search Quality Analysis

5 E-commerce Challenges That Can Be Addressed by Search Quality Analysis

In countries like India and Brazil, 95% and 92% of search traffic respectively come from Google only...

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Hacks for Delivering Best E-commerce Customer Experience

Top Hacks for Delivering The Best Customer Experience for E-commerce Players

Jeff Bezos’ quote “If you make customers unhappy in the physical world, they might each tell 6 frien...

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Can Outsourcing help Organizations Survive This Pandemic

Can Business Process Outsourcing help Organizations Survive This Pandemic?

Earlier organizations relied on outsourcing for improving efficiency, leveraging industry expertise,...

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How to Select The Right E-commerce Outsourcing Partner

How to Select The Right E-commerce Outsourcing Partner?

Building a unicorn e-commerce platform from scratch is a daunting process. Developing an in-house te...

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The Anatomy of a Perfect E-commerce Product Page

The Anatomy of a Perfect E-commerce Product Page

Competitor benchmarking, intellectual researches and intricate studies have yet again attributed qua...

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