Archive for author: MK Marketing

happitude-1

Spreading Happiness Among Employees With Happitude Sessions

“Everyone talks about building a relationship with your customers. I think you build one with ...

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PlasticFree

In an Inspiring Move, MattsenKumar bans Single-use Plastic in its Campus

Did you know? 100,000 marine mammals and 1 million sea birds are killed by marine plastic pollution ...

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Clutch_800x450

MattsenKumar Named Leader In Financial Answering Services By Clutch

At MattsenKumar, our transforming contact center is devoted to helping organizations with our highly...

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Mindfulness

MK Conducts Mindfulness-Based Training Sessions; Participants Learn How To Stop Before They Begin

A recently conducted study has discovered that an average person’s attention span is a mere 8 second...

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start-up business

10 Reasons That Explain Why Investing in Contact Center is Good for Start-Ups

Eliza is the owner of a newly-established start-up that has been doing well in the market so far. Th...

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Quality Monitoring

Call Center Quality Monitoring: 10 Tips To Up The Game for SaaS Companies

Like every SaaS company that is passionate about keeping its customers happy, Smith has always staye...

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Contact Center Agents

Contact Center Agents Performance: This Is How You Can Help Them Improve

Joey has been working as a contact center executive for over a year now. A keen learner with a quest...

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Mystery Shopping for BFSI

Mystery Shopping for BFSI: Your Own Supervisory Tool

With the changing trends and the emerging needs of improved customer experience, it has become cruci...

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mystery shopping program

10 Best Practices To Follow And Know More With Mystery Shopping

Every business wants to be its customers’ preferred choice. Be it in terms of customer service, prod...

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Customer Experince

10 Effective Ways to Deliver Top-Notch CX Every Time

When a customer is asked about the best customer experience he/she ever had in his/her life, it woul...

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How to build a Future-Ready Contact Center?

An ebook with strategies and tips on how to make your contact center future ready.
DOWNLOAD NOW
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How to build a Future-Ready Contact Center?

An ebook with strategies and tips on how to make your contact center future ready.
Download Now
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