Archive for author: Linda Taylor

back office outsourcing

Back Office Processes That Are Worth Outsourcing

The back office outsourcing market in the United States grew with an impressive CAGR of 7.6%. Bankin...

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MK_Insights_15-04-2020_02

Productivity Tips for Contact Center Agents Working From Home

COVID pandemic has established Work from Home as a viable alternative and now businesses are serious...

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work from home

How to Deploy a Remote Workforce for Your Contact Center?

A Stanford study revealed, “employees who work from home are 13% more productive than employees who ...

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An Overview of Impact of COVID-19 on E-commerce Industry

COVID-19 has made the world stand still; the governments are urging people to stay inside, enterpris...

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healthcare outsourcing

Outsourcing in Healthcare- Key Trends to Watch Out For

By 2024, the Healthcare industry will be outsourcing projects worth $105.60 billion. The expenditure...

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E-commerce competitor benchmarking

Competitor Benchmarking & E-commerce Growth: A Primer

E-commerce players have tried everything from cash-on-delivery to one-day delivery and from free ret...

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outsourcing for startups

Processes Every Growing Start-up Should Consider Outsourcing

“Good idea, bad implementation” is perhaps the phrase that explains why 90% of start-ups fail. 24% o...

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e-commerce product recommendation

E-commerce Product Recommendations: Best Practices & Tips

An Adobe study found “returning customers spend three times more than the first-timers” and the stud...

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E-commerce outsourcing

E-commerce Outsourcing Processes that Can Benefit

E-commerce stores have revolutionized the way, people browse, shop or suggest products. The online s...

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E-commerce catalog improvement

E-commerce Catalog Improvements – 8 Tips to Boost the Performance

Creating and maintaining an e-commerce product catalog is an overwhelming task but strategically it ...

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