Our Team

With over 20 years of direct BPO executive leadership, Mike Mattsen has opened, managed or helped expand several thousand seat BPO operations throughout North America, South America, and Asia.

Aarati Kumar has 20 years of experience across various domains and has progressively more responsible BPO leadership experience within India. She started in the domestic India contact center..

Pat Hanlin graduated Phi Beta Kappa from the University of Oregon in 1983 with majors in Finance, Management and Rhetoric and Communications.

Gaurav is a quality enthusiast with over 12 years of experience in the process improvement & process re-engineering domain.

As a solutions architect turned business development leader, Amanbir has rich experience in Management Consulting, Analytics, Advanced Statistics, Big Data Science, Organizational Capability Building, Sales, Marketing, Brand Strategy and Leadership development.

With more than 12years of experience in Human Resources and Management, Sonali has extensive hands-on experience leading diverse HR initiatives including policy design, compensation & performance management, recruiting, training and benefits admin.

Rahul is a dynamic Technology Leader with 19 years of extensive experience across many Industries ranging from IT Service to Manufacturing, BPO, Financial Services and mCommerce businesses.