Our Value Add
MattsenKumar leadership have opened and run service delivery centers in three continents, personally managing service delivery from thousands of agents for hundreds of clients to ensure above goal service delivery and the maximum return on investment. We know how to deliver high value results.
Our ExtraTouch™ Account Management system ensures that you receive more than just data in daily reports, you also receive texture and meaning behind the factors driving performance AND, before you ask, the tactics being taken to raise the bar.
Our Guarantee is simple.
We will give you a plan that delivers more — AND at a lower ultimate cost than what you could get elsewhere. How do we do it? By leveraging our buying power, experience and knowledge of global outsourcing that is second to none.
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