COPC Inc.'s delivery partner
MattsenKumar: COPC Inc.'s delivery partner for India and Sri Lanka
As the world's leading authority on customer contact center and vendor management operations, COPC Inc. continues to define the industry standards for call center excellence. The COPC® Family of Standards is the industry's only proven set of global best practices designed to slash costs, improve efficiency, boost client satisfaction and build the bottom line. Since 1996, COPC Inc. has done 1500 assessments in 70 countries maximize their operations and transform their cultures for a winning competitive advantage.
The COPC journey is for organizations committed to service delivery excellence. MattsenKumar is the delivery partner for India and Sri Lanka and can help your organization develop a road map that will transform and ensure global best practices. Contact us today to learn more!
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