Check out some of the cool stuff we have done for our clients!
Competitive Intelligence With A Twist!
The knowledge an organization captures on competitor pricing and services allows them to adjust pricing models to maintain consistency with competitor and industry standards. The usual competitive analysis is fairly useful in the area of customer retention and churn – understand why your customers are leaving you to sign up with your competitors. MK team decided to carry out the same analysis on one of our Media clients (using Speech Analytics), but with a Twist
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